Designing for Digital returned to Austin for the 2016 conference. This two-day conference was packed with intensive, hands-on workshops and informative sessions meant to bring together colleagues working on user experience, discovery, design and usability projects inside and outside of libraries, drawing expertise from the tech and education communities, as well as from peers. This exposure allowed for information professionals to bring lessons home to their institutions and to think differently about designing our digital future.
Jesse James Garrett is the Director of User Experience Strategy and a founding partner of Adaptive Path, the world’s premier user experience consulting company. He is author of The Elements of User Experience (New Riders), and is recognized as a pioneer in the field of information architecture. Jesse’s clients include AT&T, Intel, Crayola, Hewlett-Packard, Motorola, and National Public Radio. Since starting in the Internet industry in 1995, Jesse has had a hands-on role in almost every aspect of Web development, from interface design and programming to content development and high-level strategy. Today, information architects around the world depend on the tools and concepts he has developed, including the widely acclaimed “Elements of User Experience” model. He is co-founder of the Information Architecture Institute, the only professional organization dedicated to information architecture.
Michelle Ha Tucker leads the public sector portfolio in IDEO’s Chicago studio. She is passionate about using design thinking approaches to transform public services, creating more human-centered cities and communities. As an architect and urban designer, she focuses on honing IDEO’s space, service, and systems design capabilities. Since joining IDEO, Michelle has authored a design thinking toolkit for librarians; designed a fellowship program for public health leaders; and worked with the TSA to re-think the security checkpoint experience.Prior to joining IDEO, Michelle served as the Director of Innovation Partnerships at Rhode Island School of Design, where she designed curriculum around new-to-the-world technologies, products, and services. She currently serves on the board of the Hyde Park Art Center, imagining ways to bring low-cost arts education to the south side of Chicago.