Session Preview

  • A Librarian’s Guide to Usability Testing
  • A Mixed-Methods Approach to Assessing Space Needs: A Case Study from Penn State University
  • Adapt or Die: Designing Google’s Mobile-First Index
  • Benefits of Homemade Smartphone Camera Rigs for UX Testing
  • Building Engagement with Both Digital and Physical Resources: Reimagining the Delivery of Library Materials at the Cleveland Public Library
  • Can a UX Department Really Make a Difference?
  • Connecting the Dots: Access Services & UX
  • Designing Content Strategy for Non-Customers: a case study of teaching jargon instead of trashing it
  • Digital Strategies for Personalizing the Book-a-Librarian Process
  • Do Qualitative Research … Using Surveys (Yes, Surveys)
  • Finding the Way: A Collaboration with the Audience about Our Wayfinding Tools and Strategies for the Library
  • Getting LibGuide UX Just Right: Balancing Consistency, Nutrition, and Taste
  • Giving to the Library: Developing Donor Friendly Content for Online Fundraising
  • Human Behavior and the Intranet
  • Introducing Hex UX: An Integrated Method for Generating, Analyzing, and Reporting User Experience Data
  • Leveraging unstructured data to improve online service delivery
  • Making the Case for User Design Centered Approaches in Academic Libraries: Perspectives from
  • Management/Administration
  • Managing without the title: How to talk UX to get buy in from your library
  • Mapping Students Movements at a Small Liberal Arts College Consortium
  • Mastering Requirements: Takeaways from the Business Analysis Framework
  • Maximize access to library resources with data-driven website design
  • No one reads reports: Real ways to share work to your library at-large
  • No one reads reports: Sharing work to your library at-large & why it matters
  • Really Baking It In: Integrating the UX Design Process with a Website Redesign
  • Service Blueprints and Journey Maps: A Down to Earth Explanation of How We Used These Design Tools to Improve One Library Service and the Onboarding Experience for New Staff
  • Serving those who Serve our Country: Designing for Unique User Communities
  • Students & Search Results: The UX Nitty Gritty
  • Trends in Academic Library Web Design: A Longitudinal Study
  • Using Data To Inform Design & User Experience
  • UX and Ebooks: Usability Testing of an E-Textbook Website
  • UX matters: rebooting the Charles Booth website
  • Where Instructional Design Meets User Experience Design
  • Working within space and time constraints to pilot services for graduate students
  • Would You Like a Cup of Coffee?: The Story of UX Cafe